4 Hearts Brewery & Pumpyard Bar realises the importance of ensuring that personal information held by the company is treated confidentially, and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the Federal Privacy Act 1988.
WHAT IS ‘PERSONAL INFORMATION’?
‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a
material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.
USE AND DISCLOSURE OF PERSONAL INFORMATION
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.
Personal information may need to be disclosed to external service providers engaged by 4 Hearts Brewery & Pumpyard Bar for those service providers to fulfil their service obligations to the firm. For example:
- IT service providers who assist in managing 4 Hearts Brewery & Pumpyard Bar’s servers and networks may need to access client data to maintain the servers and networks. Where personal information is disclosed to an external party, 4 Hearts Brewery & Pumpyard Bar will take steps to ensure that the external party treats such information confidentially and in accordance with the Federal Privacy Act 1988. We require these organisations to have compliant privacy procedures in place and to only use your personal information to assist us in providing those products and services and for no other purpose.
If you have registered through our website to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to 4 Hearts Brewery & Pumpyard Bar seminars or events which may be of interest to you. However, you may at any time opt out of receiving such materials. Upon receiving such a request, Dovetails Restaurant will remove your contact details from our distribution lists.
4 Hearts Brewing may collect identifiable information from visits to our websites to help us provide better customer service through the use of various technologies, including “cookies”. A cookie is a piece of data that a website can send to your browser which may then be stored on your computer as a tag that identifies your computer and /or the computer user. Such technologies enable 4 Hearts Brewing to measure and analyse, for example, visitor activity on the website, visits to web pages and the domains from which people visit. This information will assist 4 Hearts Brewing in understanding trends and patterns and helps to serve you better when you return to the website or when a new product or service becomes available. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies.
ACCESSING AND CORRECTING PERSONAL INFORMATION
You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.
If any personal information we hold about you is not accurate, complete or up to date, please let us know and, in most cases, we will use all reasonable efforts to update the information.
PERSONAL INFORMATION SECURITY
4 Hearts Brewery & Pumpyard Bar is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.